To Whom it may concern
We had to change our surgery telephone system in August 2015. We started by meeting a number of providers, discussed our requirements, listened to their suggestions of different options etc. This lead to the choice of 2 companies, that we then meet each again, pushed price to then select Chilli Telecom .
Chilli surveyed our site, pre fitted some new wiring that was required, sorted the numbers transfer, new BT lines and we jointly chose a 3 day installation and training period. All of this went very smoothly, again suggestions both ways of how to set up the system. Using the professional voice provided by Chilli for our messages further improved the quality feel of the product, to our patients.
Since its installation, we have had a number of site visits to further develop the settings, training of the call recording module etc.
I therefore can recommend Chilli as we are very pleased with our system.